Warranty

General Questions

For information regarding Toro's industry leading warranty on your product's   warranty coverage, please refer to the last page in your Operator's Manual.  

The Toro Company promises to repair any Toro consumer product at no charge if there is a defect in materials or workmanship of the unit. The warranty period varies from product to product. 

Please contact a Toro Authorized Service Dealer in your area or your Operator's Manual for full details. 

Coverage

The Toro Company promises to repair any Toro consumer product at no charge if there is a defect in materials or workmanship of the unit. The warranty period varies from product to product. 

Please contact a Toro Authorized Service Dealer in your area or your Operator's Manual for full details. 

Battery

It is not necessary to fully deplete the battery in order to re-charge the battery.

The battery can be left on the charger for short periods (no more than 10 days) between uses. If you will not be using the battery for the remainder of the season, please refer to the "Storage" instructions in the Operator's Manual

The battery run time is dependent on the conditions of use. Long, wet grass will deplete the battery faster than a short, dry cut. Heavy, wet, deep snow will deplete the battery faster than a dry, lesser accumulation of snow. Your storage conditions can also affect the battery run time. Battery packs and chargers should be stored in an enclosed, dry area between 5°C (41°F) to 40°C (104°F).

There is not a specific length of time after which a battery will require replacement. Following recommended use and storage instructions provided in the Operator's Manual will help extend the life of the battery. The battery is covered under a manufacturer's warranty. You can view your battery and warranty by visiting Toro.com/manuals.

It is important to consider the versatility of 60V battery power; not only can you use a single 60V battery across the full line of 60V power equipment (snow, lawn, chain saw, trimmers, blowers, pole saws and more), but you also benefit from the savings related to fuel, air filters, spark plugs, oil, related maintenance and repair expense.

 

Yes, all components should be registered separately using the model and serial number found on each component. Please visit Toro.com/register for Product Registration.

Please contact your local municipality for more information on how to responsibly recycle the battery. You may also check with your local home improvement location for battery recycling drop-off.

Snowblowers

General Questions

To request or download a replacement Owner's Manual or Parts Manual, you will need the model and serial number of your machine. the model, serial plate us found on the frame near the left wheel.
The model and serial number location is listed in your owner's manual or on your machine. For possible locations of the model and serial number information visit the model and serial help and select snowthrowers.

See Also: Advanced Search - You do not have an Owner's Manual or not near your machine?  Try using our Advanced Search feature to help determine your model number.

4-Cycle Engines (Oil and Gas Separate):
  • Remove spark plug and add about one tablespoon of oil through spark plug hole.
  • Slowly rotate engine several times using starter rope or key starter to distribute oil.
  • Reinstall spark plug, but do not connect spark plug wire.
2-Cycle Engines (Oil and Gas Mixture):
  • Slowly pull recoil starter until resistance is felt due to compression pressure, then stop.
  • Release starter tension slowly to prevent engine from reversing due to compression pressure. This position closes both the intake and exhaust ports to prevent outside air entry, which can result in corrosion of the cylinder bore.

Below is a quick checklist of things to do for your Toro snowthrower so it will continue to work well for years to come!

Note: See your Operator's Manual  for complete details on how to perform any of the following maintenance items.

Fuel System Preparation
  • Remove old fuel. Add fuel stabilizer/conditioner to the fuel container.
  • Run engine for five minutes to distribute the new conditioned fuel through fuel system.
  • Stop engine, allow it to cool, and drain fuel tank or run engine until it stops.
  • Restart the engine again and allow it to run until it stops.
  • Either choke or prime the engine, restart it a third time and allow it to run until it stops.
  • Continue to attempt to restart the engine until it will no longer start. if present, unscrew the screw on the side of the carburetor.

Cylinder Care
It is important to maintain your 2-cycle or 4-cycle engines by taking care of your cylinder.

4-Cycle Engines (Oil and Gas Separate):
  • Remove spark plug and add about one teaspoon of oil through spark plug hole.
  • Slowly rotate engine several times using starter rope or key starter to distribute oil.
  • Reinstall spark plug, but do not connect spark plug wire.

2-Cycle Engines (Oil and Gas Separate):

  • Slowly pull recoil starter until resistance is felt due to compression pressure, then stop.
  • Release starter tension slowly to prevent engine from reversing due to compression pressure. This position closes both the intake and exhaust ports to prevent outside air entry, which can result in corrosion of the cylinder bore.

Miscellaneous

Lubricate/grease the machine per the Operator's Manual. Touch up all rusted or chipped paint surfaces. Replace Damaged or Worn Parts.

Single Stage

Inspect paddles and scrapers for wear. If the machine does not self-propel these parts are most likely worn and due for replacement. Look for the wear mark on the paddle(s)

2-Stage

Inspect belts and replace if frayed or cracked. Check adjustment of skid shoes; replace if worn out. Lubricate machine per the operator's manual.

All Snowthrowers:

Tighten screws, bolts and nuts as needed. Repair or replace damaged parts. Clean it thoroughly.

Storage

Allow engine to cool for an hour, out of the reach of children. Cover machine and store in a clean, dry location.

Please Note: Never store machine in house (living area) or basement where ignition sources may be present such as a hot water heater, space heater, clothes dryer and the like because gasoline and fumes are highly flammable, explosive and dangerous if inhaled.

  • Remove old fuel. Add fuel stabilizer/conditioner to the fuel container.
  • Run engine for five minutes to distribute new conditioned fuel through fuel system.
  • Stop engine, allow it to cool, and drain fuel tank or run engine until it stops.
  • Restart the engine again and allow it to run until it stops.
  • Either choke or prime the engine, restart it a third time and allow it to run until it stops.
  • Continue to attempt to restart the engine until it will no longer start.

**CAUTION If you leave the wire on the spark plug, someone could accidentally start the engine and seriously injure you or other bystanders.

Disconnect the wire from the spark plug before you do any maintenance.  Set the wires aside so that it does not accidentally contact the spark plug.  **
If the auger area gets clogged consult your Owner's Manual for the detailed cleaning procedures.  Never put your hands in the auger area.  Use a stick to clear out the snow. 

  • Paint any bare surfaces.  This will prevent rust and keep the surface smooth.
  • If machine was stored in area warmer than the outdoor temperature, allow the snowthrower to cool down for 20 to 30 minutes outdoors.
  • Verify that the snowthrower is being run at full throttle.
  • If snow is extremely wet and heavy, take less than a full pass at a time.
Now is a great time to take your machine to a local dealer for any needed maintenance or repairs. Once snow falls their shop will be extremely busy and they will most likely have long delays. To locate an Authorized Service Dealer near you click here.

If you would like an operator's manual and/or parts list, they can be downloaded for no charge from the Solution Center under the  Product Center tab. 

If you're planning to do your own maintenance, or just want to see what we recommend, please follow these tips which will help ensure you snowthrower is ready for winter. Please see your operator's manual for further details on performing any of the maintenance mentioned.
  • Fresh fuel (less than 30 days old). Gasoline starts deteriorating over time and fresh fuel ignites more easily. Old fuel can leave harmful deposits in you product's fuel system.
  • Today's gasoline does not have the same chemical make up as years ago. Testing has shown that significant deterioration can begin in as little as 30 days. The first sign of old gas is it makes starting more difficult. This is because the most volatile components of the fuel are the first to deteriorate and the ones that help an engine start easily.
  • Fuel Stabilizer: 
  • Fuel stabilizer is designed to help keep the fuel fresher longer. It has to be added the day the fuel is purchased otherwise it will not do the job. It will not make old fuel fresh again. (Please follow the manufacturer’s instructions of the Stabilizer for the amount and how to add to the fuel) 
  • For information regarding Toro Premium Fuel Treatment, click here 
  • It's also a good idea to wait until the cool fall weather season arrives before purchasing gasoline for your machine. Gasoline is re-blended to suit the season, and although the difference isn't as great as it once was, winter grade fuel will make cold weather starts easier.
  • Starting will be easier if the spark plug is in good condition. If in doubt, replace it. A new spark plug will be able to better ignite the fuel air mixture within the engine. You should also make sure the spark plug wire securely attaches to the spark plug.
  • If you have a 4-cycle model (fuel and oil are separate) and didn't change the oil last spring, now is the time. Even if you only run the machine a few hours a year, the oil should be changed. Oil in a small engine does not break down very fast; however, it does become contaminated. Moisture from the air and small amounts of combustion byproducts (exhaust) will build up in the oil within a very short time. This contamination will result in increased wear and can even eat away at internal parts over time. Following the recommended schedule for your machine can help prevent expensive repairs.
  • Review the starting procedures outlined in the operator's manual including the proper operation of the safety features on your machine.

CAUTION : If you leave the wire on the spark plug, someone could accidentally start the engine and seriously injure you or other bystanders.
Disconnect the wire from the spark plug before you do any maintenance.  Set the wires aside so that it does not accidentally contact the spark plug. 

  • Make sure the snowthrower is running at Full Throttle.
  • Have an Authorized Service Dealer check the RPM's on the snowthrower.
  • Verify that all the belts are adjusted properly.  For further details consult your Owner's Manual.
  • In extremely heavy and wet snow conditions, take a smaller pass or wait until the temperature and snow conditions change.
Click here to visit our Fuel Facts page

Type of Fuel:

Unleaded gasoline with an octane rating of at least 87 ((R+M)/2 rating method) is the recommended fuel grade for all gasoline engines in Toro products. Gasoline with up to 10% ethanol (gasohol) or 15% MTBE (methyl tertiary butyl ether) by volume is acceptable. Only purchase what you expect to use within 30 days, or add stabilizer. Fuel stabilizer is available from most Toro dealers.

Ethanol Fuel: Gasoline with up to 10% ethanol is acceptable to use per engine manufacturers guidelines.

Do not use gasoline containing methanol.

For further information about choosing the correct fuel for your machine: www.lookbeforeyoupump.com

Fresh Fuel:

Fresh fuel (less than 30 days old). Gasoline starts deteriorating over time and fresh fuel ignites more easily. Old gas can leave harmful deposits in your products fuel system.
Today's gasoline does not have the same chemical makeup as years ago. Testing has shown that significant deterioration can begin in as little as 30 days. The first sign of old gas is it makes starting more difficult. This is because the most volatile components of the fuel are the first to deteriorate and are the ones that help an engine start easily.

Fuel Stabilizer:
Fuel stabilizer is designed to help keep the fuel fresher longer. It has to be added the day the fuel is purchased otherwise it will not do the job. It will not make old fuel fresh again. (Please follow the manufacturer’s instructions of the Stabilizer for the amount and how to add to the fuel)
For information regarding Toro Premium Fuel Treatment, click here:

To purchase one 4 oz. bottle of “Toro Premium Stabilizer”, order part number 117-0089, please visit www.toro.com or an authorized Toro dealer.

Fuel Containers:

Use a new or clean fuel container when obtaining new fuel. Toro No Spill Gas Cans are available on our online store at www.toro.com or through an authorized Toro dealer.

To download a free operator’s manual, click here. You will need the model and serial number of your machine to download the appropriate manual.
Where do I find the model and serial number? click here.

Single Stage - Gas

What if my machine won't start?
Single Stage Snowthrowers:
  • Fresh gas less then 30 days old.
  • Key is in the "On" position.
  • The choke lever is in the "closed" position.  (Refer to Owner's Manual) 
  • Primer was pressed firmly.  Make sure you do not over prime.
  • Pull recoil or push electric start button.
  • Once engine is running slowly move the choke lever to "off".
  • For restart issue the choke and primer steps may not be necessary.
  • If problems persist, consult your Owner's Manual or contact your local Toro Authorized Service Dealer.

Service Manuals are available on most of our popular products.  You will need your model and serial number of your product to ensure you obtain the correct manual for your machine.
See Also: Advanced Search - Don't know your model number?  Try using our advanced search feature to help determine your machines model number.

Single Stage Power Curve (CCR Models)

If the snowthrower does not propel itself forward on slippery surfaces or in heavy snow, push forward on the handle, but allow the snowthrower to work at its own pace.  

If you still are having difficulty, inspect the rotor blades for wear. If the rotor blade edge has worn down to the wear indicator hole, have an Authorized Service Dealer replace the blades and the scraper.

Most Toro 2-Cycle snowthrower engines use a 50:1 fuel oil mix ratio. The gas to oil ratio is usually always printed on the gas cap or in your Owner's Manual. 

  • 16 to 1 =  8 oz. two cycle oil per one gallon fuel
  • 32 to 1 =  4 oz. two cycle oil per one gallon fuel
  • 50 to 1 =   2.6 oz. two cycle oil per one gallon fuel 

The recommended oil for all Toro 2-Cycle snowthrowers is Toro 2-Cycle oil. Acceptable substitutes are: NMMA TCW III or ISO E GD.  

Two Stage - Gas

If the engine does not start or starts hard check the following:

Power Max & Power Shift 4-Cycle Engines:

  • Verify that the key is in the "On" position in the ignition..
  • Verify that the choke is in the "On" position and that the primer has been pressed.
  • Fuel valve shut-off valve is open.
  • Throttle is in the "Fast" position.
  • Fuel in the tank is no more than 30 days old.
  • Spark plug wire is connected and is in good condition.
  • Fuel cap is not covered with debris and is for allowing proper ventilation.
  • Engine oil level is at the "full" mark on the dipstick.
  • Remove the carburetor heater box if the air temperature is above 40F (4 C) and the carburetor heater box is on the snowthrower.
  • If problems persist, consult your Owner's Manual or contact your local Toro Authorized Service Dealer.

Service Manuals are available on most of our popular products.  You will need your model and serial number of your product to ensure you obtain the correct manual for your machine.

Don't know your model number? Click Here

OPERATION

Freewheeling or Using the Self-propel Drive (Instructions may vary between models and year, please review your Owner's Manual)

You can operate the machine with the self-propel feature engaged or disengaged (freewheeling).

To freewheel, slide the wheels inward and insert the axle pins through the outer axle holes, but not through the wheel hubs.

To self-propel, slide the wheels outward and insert the axle pins through the holes in the wheel hubs and the outer axle holes.

Two Stage, 4-cycle snowthrowers do not

have the option to add electric start or hand warmers. You have the option at the time of purchase to choose a model with the electric start feature.

Operating the snowthrower with an auger/impeller drive belt that slips decreases the performance and damages the belt.  Check the auger/impeller after the first operating hour and then after every 5 operating hours.  Adjust the belt when necessary.

  1. Stop the engine and wait for all moving parts to stop.
  2. Disconnect the wire from the spark plug.
  3. Remove the 3 flange-head bolts that secure the belt cover to the engine frame and slide the belt cover up the cables.
  4. Depress the auger/impeller drive control lever.
  5. Hold the lever and insert a 0.010 in. feeler gauge between the coil in the center of the spring.
  6. If the space between the coils is not 0.010 in. adjust the cables as follows:
    A .  Loosen the upper jam nut that secures the auger/impeller cable to the   mounting bracket.                                     
    B.   Rotate the bottom nut upward to increase the belt tension.
    C.  Tighten the upper jam nut against the bracket.
  7. Repeat steps 4 through 6.
  8. Check the impeller break arm clearance by releasing the auger/impeller drive control lever.  Note:  With the lever released, there should be at least 1/8 in.(3 mm) clearance between the tab on the impeller idler arm and the brake arm.
  9. Install the belt and the cable covers.
  10. Check the belt tension by operating the auger/impeller.
  11. If belt still slips, replace it.  Click here for Replacing Drive Belts.
  12. Connect the wire to the spark plug.

For further details please consult your Operator's Manual or contact your local Authorized Service Dealer

It is recommended to check the traction drive belt for the proper tension after the first operating hour and then after every 5 operating hours.  Adjust the drive belt when necessary or whenever you replace it.

  • Loosen the upper jam nut that secures the traction cable to the mounting bracket.
  • Rotate the bottom jam nut upward to increase the belt tension.  Note: When adjusting the cable, always rotate the jam nut one full turn at a time.
  • Tighten the upper jam nut against the bracket.
  • Check the tension of the belt by operating the snowthrower.  Note: The snowthrower should begin to move forward when you press the traction control lever about halfway down toward the handgrip.
  • Stop the engine and repeat steps 1 through 4 until you have achieved the proper adjustment.
  • Important:  Do not adjust the belt too tightly; a tight belt can cause the snowthrower to creep even after you release the traction control lever.  If this occurs, decrease the belt tension.

Preparing the Fuel System:

  • Add stabilizer/conditioner to the fuel in the fuel tank as directed.
  • Run the engine for ten minutes to distribute conditioned fuel through the system.
  • Stop the engine, allow it to cool, and drain fuel tank or run the engine until it stops.
  • Start the engine and run it until it stops.
  • Choke or prime the engine, start it a third time, and run the engine until it won't start.
  • Dispose of unused fuel properly. Recycle it according to local codes, or use it in your automobile.

Note: Do not store stabilized gasoline for more than 90 days.

Preparing the Engine:
  • While the engine is still warm, change the engine oil.
  • Remove the spark plug.
  • Use an oil can to squirt two teaspoons of oil into the spark plug hole.
  • Install the spark plug by hand and then torque it to 15 ft-lb (20.4 N-m). If you do not have a torque wrench, tighten the plug firmly. Do not connect the wire to the plug.
  • Pull the recoil starter slowly to distribute the oil on the inside of the cylinder.
Preparing the Snowthrower:
  • Clean the snowthrower.
  • Tighten all screws and nuts. Repair or replace any damaged parts.
  • Cover the snowthrower and store it in a clean, dry place out of reach of children.
  • Allow the engine to cool before storing it in any enclosure.

** Before performing any maintenance move the snowthrower to a level surface, stop the engine and wait for all moving parts to stop and disconnect the spark plug.  **

Check:

Check the auger/impeller cable after the first two operating hours, then annually thereafter.

  • Remove the 2 screws from the right side of the belt cover.
  • Lift up the right side of the belt cover.
  • With the auger/impeller disengaged, ensure that the gap between the auger clutch assembly and the tab is  1/16 inch (1.5 mm)
  • If the auger impeller is not properly adjusted, follow the steps below.
 Adjust:
  • Loosen the jam nut.
  • Loosen or tighten the turnbuckle until you obtain the proper gap.
  • Tighten the jam nut.
  • Reinstall the belt cover with the 2 screws
  • If the auger/impeller cable is properly adjusted but a problem remains, contact an Authorized Service Dealer

** Before performing any maintenance move the snowthrower to a level surface, stop the engine and wait for all moving parts to stop and disconnect the spark plug.  **

You can operate the machine with the self-propel feature engaged or disengaged (freewheeling).

To freewheel, slide the wheels inward and insert the axle pins through the outer axle holes, but not through the wheel hubs.

To self-propel, slide the wheels outward and insert the axle pins through the holes in the wheel hubs and the outer axle holes.

CHECK:

  • Check and adjust the traction cable after the first 2 operating hours, then annually thereafter.
  • If the snowthrower does not drive in the forward or reverse speeds or it drives when you release the traction lever, adjust the traction cable.
  • With the traction lever disengaged, check the pin in the elongated slot in the left side if the snowthrower above the tire.
  • There should be a gap of 1/32 to 1/16 inch (1 to 1.5 mm) from the front of the slot to the front edge of the pin.     

ADJUST:

If the left hand (traction) cable is not properly adjusted, do the following steps.

  • Loosen the jam nut
  • Loosen or tighten the turnbuckle to adjust the pin until it is the proper gap from the front edge of the slot.
  • Tighten the jam nut.
It is recommended that you lightly lubricate the hex shaft annually.
  • Drain the gasoline from the fuel tank.
  • Tip the snowthrower forward onto its auger housing and block it so that it cannot fall.
  • Remove the back cover.
  • Move the speed selector lever to Position R2
  • Dip your finger in automotive oil and lightly lubricate the hex shaft. Important:  Do not get oil on the rubber wheel or the aluminum friction drive plate because the traction drive will slip.
  • Move the speed selector lever to Position 6.
  • Lubricate the other end of the hex shaft.
  • Move the speed selector lever forward and rearward a few times.
  • Reinstall the back cover and return the snowthrower to its operating position.

Examine the Power Shovel Plus thoroughly for worn, loose, or damaged parts.  Repair or replace parts as necessary.

You can operate the snowthrower with the self-propel feature engaged or disengaged (freewheeling). 
  • To freewheel, slide the wheels inward and insert the axle pins through the axle holes, but not through the wheel hubs.

  • To self-propel, axle pin through the holes in the wheel hubs and the inner axle holes.

Corded Snow Products

For more detailed instructions please consult your Owner's Manual

WARNING: ** If the extension cord is plugged into the snowthrower and the key is in the handle, someone could accidentally operate the snowthrower while you are performing maintenance on it, causing serious personal injury.

Disconnect the extension cord before you perform any maintenance. hold the key down, turn it clockwise and remove it from the handle. **

  • The scraper is located at the bottom of the rotor housing.
  • Remove the two screws that secure the scraper to the snowthrower.
  • Install the new scraper and fasten it securely with the two screws.
You do not need to lubricate the snowthrower; all bearings were lubricated at the factory for the life of the snowthrower. 

For more detailed instructions please consult your Owner's Manual.

WARNING: **If the extension cord is plugged into the snowthrower and the key is in the handle, someone could accidentally operate the snowthrower while you are performing maintenance on it, causing serious personal injury.
Disconnect the extension cord before you perform any maintenance. hold the key down, turn it clockwise and remove it from the handle. **

  • Remove the 3 screws that secure the right side cover and the skid to the snowthrower frame.
  • Using a 3/8 in Allen wrench, turn the rotor shaft clockwise (left hand thread) while holding the rotor. Note: You may need to tap the Allen wrench with a hammer to loosen the rotor shaft. Wedge a stick or hammer handle in the rotor to prevent it from rotating.
  • If you can not remove the rotor shaft by holding the rotor, remove the left side cover and skid. Hold the hex nut with a 7/8-in. wrench while unscrewing the rotor shaft.
  • Hold the rotor and pull out the rotor shaft
  • Remove the rotor.
  • Align the left side of the new rotor with the coupler. The rotor must align with the 3 slots on the coupler.
  • Slide the right side of the rotor into the mounting position.
  • Insert the rotor shaft through the rotor into the mounting position.
  • Insert the rotor shaft though the rotor. Ensure that the shaft fits into the bearing on the right side. Torque it to at least 10 ft - lb (14 N-m)
  • Install the cover and the skid.
For more detailed instructions please consult your Owner's Manual. 

WARNING:  **If the extension cord is plugged into the snowthrower and the key is in the handle, someone could accidentally operate the snowthrower while you are performing maintenance on it, causing serious personal injury

Disconnect the extension cord before you perform any maintenance. hold the key down, turn it clockwise and remove it from the handle. ** 

Large Belt: 
  1. Remove the side plate and skid from the left side of the snowthrower.
  2. Remove the idler spring from the idler arm. (Wear safety goggles when working with idler spring.)
  3. Rotate the rotor with your left hand while sliding the belt off the large pulley with your right hand.
  4. Slip the new belt over the small pulley.
  5. Lift up the idler arm and slip the belt under the idler pulley.
  6. Rotate the rotor with your left hand while sliding the belt onto the large pulley with your right hand.
  7. Assemble the idler spring, making sure the idler pulley rides on the belt.
  8. Re-install the side cover and skid with the three screws.
Small Belt: 
  1. Remove the side plate and the skid from the left side
  2. Remove the large belt by slowly sliding it off the small pulley.
  3. Remove the small pulley belt by turning the bolt clockwise. Note: This bolt is reversed threaded and can be easily broken.
  4. Remove the two washers and the small pulley
  5. Remove and discard the small belt.
  6. Slide two washers onto the bolt and insert the bolt through the small pulley. Note: The bolt must ride on bearings in the small pulley.
  7. Place the new belt on the small pulley.
  8. Slide the belt over the motor shaft pulley.
  9. When tightening the bolt, the bolt head and the washers must be flush against the small pulley. torque the bolt to 25 to 360-in lb (2.8 to 3.4 N-m) Do not over tighten the bolt.
  10. Slip the large belt over the small pulley. Refer to step 4 through 8 of replacing the large Belt.

Mowers

General Questions

Authorized Service Dealer - Not comfortable doing the maintenance yourself?  Contact your Toro Authorized Service Dealer for assistance.  To locate a dealer near you, please use our dealer locator online at www.toro.com/dealer or call us at 866-946-3119.

  • Model and serial number of the machine
  • Your proof of purchase receipt (for warranty inquiries)

Due to the wide variety of Toro products, the dealer will need the model and serial number to identify the machine and locate the appropriate parts. Should you require warranty service, the dealer will ask you for your proof of purchase to confirm your warranty status.

Read the operator's manual prior to first use (review as needed)
  • Remove debris from the yard
  • Check the oil level
  • Use fresh fuel 
  • Follow all safety recommendations
Some of the most common reasons a mower may not start are listed below:
  • Fresh fuel (less than 30 days old).
  • Starting will be easier if the spark plug in good condition. If in doubt, replace it. A new spark plug will be able to provide a better spark to ignite the fuel air mix within the engine. You should also make sure the spark plug wire is attached to the spark plug.
  • A clean air filter helps make it easier to start your machine. A dirty filter will make it much more difficult for the engine to draw in air. Clean or replace the filter if it is dirty. A clean filter will also help keep dust out of the engine and reduce wear.
  • On electric start models the battery should be charged at the beginning and end of the season. One charge may be enough to last through the whole season. If not, additional charging during the season may be necessary. Important: You can not start the mower with the electric start or charge the battery unless you install the fuse.
  • Review the starting procedures outlined in the Operator's Manual including the proper operation of the safety features of your unit.
For further assistance, please visit our online interactive manual for our Trouble Shooting Guide for Starting Your Mower or contact your local Toro Authorized Service Dealer.
 
When pressing the toggle switch in the Stop position, securely hold the toggle switch down until the engine stops (this can take a few seconds).

To request or download a replacement Owner's Manual, Service Manuals or Parts Manual, you will need the model and serial number of your unit. 

Note: See your Operator's Manual for further details on performing any of the maintenance mentioned, and please pay special attention to the safety warnings when following these procedures.
  • Check blades for sharpness.
  • Make sure the cutting deck is cleared of old clippings.
  • Check pull cords to insure they are not frayed and are in good working condition.
  • Check that attachments are connected and working properly.
For Recycler® and Super Recycler® mowers:

Recommended Oil type for Toro Walk Behind Mowers, 4-Cycle engines - SAE 30W Detergent oil with an API service classification of SF, SG, SH, SJ, SL, or higher. 
  • Run the engine for five minutes to warm the oil so it drains better. (Recommend only filling fuel tank with enough gas to run for five minutes before changing oil.)
  • Remove the dipstick.
  • Tip the mower onto its side (air filter side up) to drain the used oil out through the oil fill tube into a drain pan. (Tipping the machine on its side is the recommended method by engine manufacturers.)
  • Let oil drain completely.
  • Tip the mower back up on its wheels and slowly pour new oil into the oil fill tube until oil level reaches the FULL line on the dipstick.  (To properly check the oil level , wait one or two minutes after filling the engine with oil to allow it to settle.  Wipe the dipstick clean, reinsert dipstick, remove dipstick and check oil level, repeat the process a second time.)
  • Important Do Not overfill - If you overfill the engine with oil you will need to remove the excess oil by following the oil draining  steps listed above.   Too much oil can cause engine damage or failure. 
For complete step-by-step instructions, please consult your Owner's Manual
For detailed information regarding your mowers warranty coverage, please refer to the last page in your owner's manual. To request or view an Owner's Manual, click here
The Toro Company does not make an electric starter kit for Toro walk power mowers available. Attempts to convert a recoil start mower to accept such a system would involve costly engine modifications that are not recommended. 

Our parts are retailed exclusively through a worldwide network of independent dealers, home centers, and national retailers.  Toro Parts, except Engine manufacturer parts, are available for most models online at www.Toro.com

To purchase engine parts or parts that are not available online, please contact your  nearest Toro Authorized Service Dealer.

Owner's manuals, Parts Catalogs and Service Manuals are available for most of our product models online.  To ensure you obtain the correct manual or part number you will need the model and serial number of your machine. 

To access our parts catalogs and manuals visit our Product Center and enter your model and serial number, click on Search then select Manuals or Look Up Parts. 

See Also: 

 The Toro Company will repair the Toro Product if the engine does not start on the first or second pull (GTS® Starting Guarantee) caused by a manufacturing defect in materials or workmanship.  

(Note: This only applies to starting the unit with the recoil rope on the first or second pull, not by the electric starter.) 

  • The starting guarantee varies from 2 to 5 years and is offered on select snowthrowers and walk power mowers.
  • To keep this GTS® warranty in effect you must maintain your Toro GTS® engine, at your expense, by following the maintenance schedule detailed in the operator's manual.
  • The GTS Starting Guarantee does not apply when the product is used commercially.
  • The GTS Warranty is determined by an authorized service mechanic after a physical inspection of the machine and may require you to show proof of purchase
  • For details on what is covered and not covered, refer to the machine’s Warranty statement
If you think your Toro product contains a defect in materials or workmanship, we recommend contacting an authorized Toro service dealer. After the dealer has inspected the machine, they have determined the product is defective in materials or workmanship, and the machine is within the warranty period, Toro will cover the cost of the repair.*

*Further clarification of warranty coverage is located in your operator's manual. This warranty statement is located on the last page of your operator's manual.

To locate a dealer near you, visit us at www.toro.com/dealer or by phone at 866-946-3119 

4 - Cycle Oil Recommendations:

Recommended Oil type (4-Cycle Engines)  -  Detergent oil with an API service classification of SF, SG, SH, SJ, SL, or higher. Due to various types of oil on our mowers we recommend getting this information from the operator's manual. You will need the model and serial number of your machine to view or download the appropriate manual.

Where do I find the model serial number?

Synthetic Engine Oil:

  • Yes, synthetic oil can be used in any of our machines after the first oil change and 5 hours of use.
  • Easier to start in cold weather (pertains to snowthorwers and tractors)
  • Due to size of the engine, the benefit of synthetic oil is minimal

Fuel and Engine Oil Ratios for 2-cycle:

Recommended Oil Type (2-Cycle Engine) - Toro 2-Cycle or NMMA-TCW3 equivalent.  Oil can be purchased from and Authorized Service Dealer or hardware store.

Review your machine's operators manual to determine the correct ratio.

  • 16 to 1 = 8 oz. two cycle oil per one gallon fuel
  • 32 to 1 = 4 oz. two cycle oil per one gallon fuel
  • 50 to 1 = 2.6 oz. two cycle oil per one gallon fuel  

Two Cycle Engine Oil and Brand:

We recommend using Toro oil. Toro oil meets all our engineer requirements and is the only oil we use when testing out products. (NMMA TCW III rated oil is acceptable to use if not Toro oil is available to the customer.)

To locate a dealer near you, visit us at www.toro.com/dealer or by phone at 866-946-3119.

Type of Fuel:

Unleaded gasoline with an octane rating of at least 87 ((R+M)/2 rating method) is the recommended fuel grade for all gasoline engines in Toro products. Gasoline with up to 10% ethanol (gasohol) or 15% MTBE (methyl tertiary butyl ether) by volume is acceptable.

Only purchase what you expect to use within 30 days, or add stabilizer. Fuel stabilizer is available from most Toro dealers.

Ethanol Fuel:

Gasoline with up to 10% ethanol is acceptable to use per engine manufacturers guidelines.

Do not use gasoline containing methanol.

For further information about choosing the correct fuel for your machine: Fuel Fact Tips

Fresh Fuel:


Fresh fuel (less than 30 days old). Gasoline starts deteriorating over time and fresh fuel ignites more easily. Old gas can leave harmful deposits in your products fuel system.

Today's gasoline does not have the same chemical make-up as years ago. Testing has shown that significant deterioration can begin in as little as 30 days. The first sign of old gas is it makes starting more difficult. This is because the most volatile components of the fuel are the first to deteriorate and are the ones that help an engine start easily.


Fuel Stabilizer:

Fuel stabilizer is designed to help keep the fuel fresher longer. It has to be added the day the fuel is purchased otherwise it will not do the job. It will not make old fuel fresh again. (Please follow the manufacturer’s instructions of the Stabilizer for the amount and how to add to the fuel)

For information regarding Toro Premium Fuel Treatment, click here:

To purchase one 12oz bottle of “Toro Premium Stabilizer”, order part number 117-0089, please visit www.toro.com or an authorized Toro dealer.

Fuel Containers:

Use a new or clean fuel container when obtaining new fuel. Toro No Spill Gas Cans are available on our on-line store at www.toro.com or through an authorized Toro dealer.

To download a free operator’s manual, click here. You will need the model and serial number of your machine to download the appropriate manual.

Where do I find the model and serial number?

Where can I find parts and part numbers?

Our parts are retailed exclusively through a worldwide network of independent dealers, home centers, and national retailers.  Toro Parts, except Engine manufacturer parts, are available for most models online at www.Toro.com.

To purchase engine parts or parts that are not available online, please contact your  nearest Toro Authorized Service Dealer.

Owner's manuals, Parts Catalogs and Service Manuals are available for most of our product models online.  To ensure you obtain the correct manual or part number you will need the model and serial number of your machine. 

To access our parts catalogs and manuals visit our Product Center and enter your model and serial number, click on Search then select Manuals or Look Up Parts. 

The model and serial number location may be listed in your Owner's Manual or you may visit our Model/Serial Help section and select your product type for the possible locations of the model and serial number on your machine.

The noise is not from the transmission, but rather, is coming from the belt tapping the deck. This noise is an inherent part of mower operation, and does no harm to your Toro mower.
21" Super Recycler Mowers:

The design of the Toro rocking key wheel engagement system requires two things to occur prior to disengaging.
  1. The first requirement is for the drive belt to become slack.
  • For Personal Pace models, the operator simply needs to stop walking and allow the handle to move rearward. The rearward position removes all tension from the engagement cable and the belt becomes slack.
  • For single- or three-speed transmissions, the bail must be released to remove tension on the drive cable. 
  1. The second requirement involves the mower rolling forward a few inches with the belt slack.
  • The mower must roll forward a few inches with the belt slack.
  • During normal operation on fairly level turf, this process should happen without effort.
  • Also, if your mower's drive cable is not adjusted correctly, the keys will not disengage without extra effort (see your Operator's Manual for applicable drive cable adjustment procedures).
  • Another cause of this difficulty is too much or too little grease in the rear pivot arms.

22" Recycler Mowers:

Note:
There will be some slight resistance when the mower is pulled backwards compared to when the mower is pushed forwards.   

Possible causes of the mower rear wheels locking up or skidding when the unit is pulled backwards are:

  • The traction/drive cable is kinked (Replace cable)
  • Debris is caught or built up near the belt guide (See your Owner's Manual  for proper maintenance procedures)
Most Walk Power Mowers we offer do not have a throttle control. A throttle control would allow you to vary the engine speed from idle all the way up to full speed. We have found, not having it actually increases engine life and product performance.

Here are some of the reasons full throttle operation is best:
  • Cleaner cut on the grass
  • More power, less likely to bog down
  • Less stress on the engine
  • Engine runs cooler (Full speed means more cooling air from the flywheel area)
  • Slow engine speeds can result in hot spots on the cylinder

On units with throttle control we recommend full throttle operation while in use. Throttling down for a minute to talk to the neighbor is fine but that’s about the only time. 

General Maintenance

Maintenance schedules vary by model. We recommend that you consult your Toro owner's manual. To request or view an Owner's Manual, click here.
For Recycler® and Super Recycler® mowers:

Recommended Oil type for Toro Walk Behind Mowers, 4-Cycle engines - SAE 30W Detergent oil with an API service classification of SF, SG, SH, SJ, SL, or higher. 

  • Run the engine for five minutes to warm the oil so it drains better. (Recommend only filling fuel tank with enough gas to run for five minutes before changing oil.)
  • Remove the dipstick.
  • Tip the mower onto its side (air filter side up) to drain the used oil out through the oil fill tube into a drain pan. (Tipping the machine on its side is the recommended method by engine manufacturers.)
  • Let oil drain completely.
  • Tip the mower back up on its wheels and slowly pour new oil into the oil fill tube until oil level reaches the FULL line on the dipstick.  (To properly check the oil level , wait one or two minutes after filling the engine with oil to allow it to settle.  Wipe the dipstick clean, reinsert dipstick, remove dipstick and check oil level, repeat the process a second time.)
  • Important Do Not overfill - If you overfill the engine with oil you will need to remove the excess oil by following the oil draining  steps listed above.   Too much oil can cause engine damage or failure. 


For complete step-by-step instructions, please consult your Owner's Manual or view our interactive smart manual by selecting your model number from the list below.

  • 22" Toro Recycler® Mower
  • Super Recycler® Model 20053 - 20058
  • Troubleshooting Guide for Starting

See Also:

  • Authorized Service Dealer - Not comfortable doing the maintenance yourself? Contact your local authorized service dealer for assistance.
Safety Alert! The mower may dislodge material from under the mower housing.
  • Wear eye protection.
  • Stay in the operating position (behind the handle).
  • Do not allow bystanders in the area.
Mower (No - Wash Out Port):
  • With the engine running on a flat paved surface, spray a stream of water in front of the right rear wheel. The water will splash into the path of the blade, cleaning out the clippings.
  • When no more clippings come out, stop the water and move the mower to a dry area.
  • Run the engine for a few minutes to dry the housing to prevent it from rusting.

  • Machine (Wash Out Port):
    • With the engine running on a flat paved surface, spray a stream of water in front of the right rear wheel. The water will splash into the path of the blade, cleaning out the clippings.
    • When no more clippings come out, stop the water and move the mower to a dry area.
    • Run the engine for a few minutes to dry the housing to prevent it from rusting.

    Never use a pressure washer when cleaning any machine.

    For further information on proper maintenance on your particular machine, see the maintenance section of your operator’s manual. You will need the model and serial number of your machine to download the appropriate manual.
    Where do I find the model and serial number?

To find the appropriate spark plug for your machine, we recommend contacting your authorized Toro service dealer.

Due to the wide variety of Toro Products, the dealer will need the model and serial number to identify the machine and locate the appropriate parts.

Click here for assistance on where do I find the model and serial number?

To locate an authorized Toro service dealer, click here

Directions for Lubricating the wheel gears may vary from model to model and within model years.  It is important to know what type of mower you own to perform the required maintenance of the wheel gears.   (Note: Not all models require lubricating the wheel gears.)

Step by step instructions can be found in your Owner's Manual or you can view our Interactive Manuals on how to lubricate the wheel gears online. 

Replacement parts are available from an Authorized Service Dealer or at www.Toro.com.

4-Cycle Engines (Oil and Gas Separate):

  • Remove spark plug and add about one tablespoon of oil through spark plug hole.
  • Slowly rotate engine several times using starter rope or key starter to distribute oil. Reinstall spark plug, but do not connect spark plug wire.

2-Cycle Engines (Oil and Gas Mixture):

  • Slowly pull recoil starter until resistance is felt due to compression pressure, then stop.
  • Release starter tension slowly to prevent engine from reversing due to compression pressure.
  • This position closes both the intake and exhaust ports to prevent outside air entry, which can result in corrosion of the cylinder bore.

Engine Service Manuals are available on most of our popular products.  You can view or download these service manuals through our Product Center using the model and serial number of your machine.

Due to the variety of air filters/cleaners, we recommend referring to your operator’s manual for further information on air filter maintenance.
  • Do not add oil to paper filters
  • Do not use compressed air to clean a filter. Gently tap the filter to work the debris loose.
  • Replace the air filter yearly or after 25 hours; replace it more frequently in dusty operating conditions.
A clean filter will also help keep dust out of the engine and reduce wear.

To download a free operator’s manual, click here. You will need the model and serial number for your machine. 

Maintenance schedules vary by model. We recommend that you consult your Toro owner's manual. To request or view an Owner's Manual, click here.

View our online interactive manual maintenance schedule for the All 22" Recycler® mowers and the Super Recycler® - Model 20053 - 20058.

How do I properly store my Toro mower?

See your operator's manual for further details on performing any of the maintenance mentioned below. Click here, to obtain an Operator's manuals and parts lists can be down loaded for free. Click here to locate an Authorized Toro Service Dealer.

If you're planning to do your own maintenance, or just want to see what we recommend, please read the following tips which will help you be ready for spring.

Here is a list of basic maintenance procedures: (refer to your owner's manual for more specific information on your model)

  • Check the blade and engine mounting fasteners making sure they are all tight.
  • Clean/replace air filter
  • Drain and refill engine crankcase with fresh oil. Start engine to allow engine oil to warm up. (4-Cycle models)  
  • Clean built-up grass clippings and dirt
  • Clean grass clippings and debris under belt cover and drive belt (self-propelled models)
  • Grease rear height adjuster brackets (self propelled models)
  • Sharpen or replace blade

Fuel System Preparation:

  • Add Toro Fuel Stabilizer to the fuel in the tank.
  • Run engine to distribute stabilized fuel through the system.
  • Stop engine, allow to cool properly, drain fuel tank or run dry.
  • Restart engine and run till it stops.
  • Attempt to restart engine and run till it stops, repeat till engine does not restart.
  • Dispose of gasoline properly. Recycle per local codes. (Shops that work on small engines or automobiles will typically take old fuel for a small fee)
  • Do not store stabilized gasoline over 90 days.

Engine:

4-Cycle

  • Remove spark plug and put about one tablespoon of oil through the spark plug hole
  • Slowly pull the starter rope several times to distribute the oil.
  • Replace spark plug but DO NOT connect spark plug wire.

2-Cycle

  • Slowly pull recoil starter until resistance is felt due to compression, then stop.
  • Release starter tension slowly to prevent engine from reversing due to compression pressure. This position closes both the intake and exhaust ports to prevent outside entry, which can result in corrosion of the cylinder bore.

Store in a cool dry place, but NOT near a stove, furnace or water heater which uses a pilot light or any device that may create a spark.

Directions for Lubricating the wheel gears may vary from model to model and within model years.  It is important to know what type of mower you own to perform the required maintenance of the wheel gears.   (Note: Not all models require lubricating the wheel gears.)

Step by step instructions can be found in your Owner's Manual or you can view our Interactive Manuals on how to lubricate the wheel gears online.  Just click on the type of  mower you own below.  

Replacement parts are available from an Authorized Service Dealer or at www.Toro.com.

With normal residential use of a mower, we recommend replacing or sharpening the blade yearly. However, blades should be checked after each tank of gas is used for nicks, damage, or dull edges.

Blades are sharp! Wrap the blade or wear gloves, and use extra caution when servicing them. Use caution and review your operator’s manual for specific details before replacing the blade(s).

Note: New blades are pre-sharpened.

To download a free operator’s manual, click here. You will need the model and serial number of your machine to download the appropriate manual. 

Cutting/Mulching/Bagging

To obtain the best quality of cut:

  • Make sure the blade is sharp (for best results, replace or sharpen yearly or when needed).
  • Operate the machine at full throttle.
  • Cut only 1/3 of the grass blade at a time.
  • Mow only dry grass or leaves.

If the finished lawn appearance is unsatisfactory, try one or more of the following:

  • Walk at slower pace while mowing.
  • Raise the cutting height on your mower.
  • Cut the grass more frequently
  • Overlap the cutting swaths instead of cutting a full swath with each pass.
  • Set the cutting height on the front wheels one notch lower than the rear wheels. (For example, set the front wheels at 2 inches and the rear wheels at 2 3/8 inches.)
  • Alternate mowing direction to keep the grass standing straight - this helps disperse clippings, which enhances decomposition and fertilization.
  • Clean the clippings and dirt from the underside of the mower after each use. (Grass build up inside the mower will affect cutting quality.)

For additional tips, view our online interactive manual for more information on obtaining the best quality of cut.

The rear of the grass bag is two layers thick to stop any foreign objects that the mower might pick up. However, some dirt and sand will go through the first layer. This is why we have intentionally left one side of the inner layer unsewn - leaving one side of this layer open allows the dirt to fall out when the bag is emptied.

We have heard reports of clippings leaking from the sides of the bag.  In the upper corners of the bag, there is a small plastic flap that will close off any gaps. When installed correctly, air pressure pushes the flap out to the frame and closes off the opening.

If the bag is assembled with the flap on the outside, the air pressure will blow the flap open and clippings can escape. The flap is large enough so that if installed inside it will stay there. Simply push the flap inside the frame.

Why does the grass fall out of the bag?

  • If the bag is improperly mounted the hooks will not properly engage the mower. This bag should NOT rest on the handle cross bar. If it does the bottom of the bag will not fill up to the chassis and grass will fall out.
  • When the bag is properly mounted it sets below the handle cross bar and will fit up to the mower housing correctly
  • Bag frame may be bent.  (See your local Authorized Service Dealer for assistance)
With only a few exceptions, an optional bagger attachment is available for your mower. For availability and pricing information, please contact your local Authorized Service Dealer.

Riding Mowers and Tractors

If your machine will not start, please verify the following: 

  • The blade control (PTO) is disengaged or turned to the OFF position.
  • Parking brake is set.
  • The operator of the machine must be sitting in the seat when starting.
  • Battery is fully charged.
  • All electrical connections are connected and in good condition (not corroded or loose).
  • Fuse is not blown.
  • Fuel being used was purchased within the last 30 days (verify no dirt, water, or stale fuel is in the fuel tank or fuel container)
If you need additional assistance, please contact your local Toro Authorized Service Dealer for service.
To request or download a replacement Owner's Manual or Parts Manual, you will need the model and serial number of your unit.
If the machines engine is hard to start or fails to keep running. please verify the following:

  • Fuel tank is full.
  • Air filter is clean..
  • Fuel filter is clean.
  • Fuel being used was purchased within the last 30 days. (Verify that there is no dirt, water or stale fuel in the fuel tank.)
If you need further assistance, please contact your local Toro authorized service dealer for service.

The wiring diagram for your tractor can be found in the operator's manual. You can order a replacement operator's manual through your local Authorized Toro Service Dealer or by clicking the Parts & Manuals.


Our network of Authorized Toro Service Dealers can provide detailed information regarding the availability and pricing of any attachments and/or accessories that will fit your specific model. 
Backfire is not occurring in the engine cylinder but in the muffler. Muffler retains heat which can ignite fuel vapors once the engine is shut off. Shut off engine at 3/4 to full throttle to allow fuel vapors to pull completely through the engine.

If your Zero Turn riding mower is pulling to the left or right side, the unit may need a "Tracking Adjustment".  Please consult your Owner's Manual for step by step instructions on how to do the "Tracking Adjustment".

If you are not comfortable in performing this adjustment, please contact your local Toro Authorized Service Dealer for service. 

The following tips may help in eliminating grass "Blow out":

  • If you are currently using high lift blades, try switching to low or medium blades.
  • Check to make sure the baffle is adjusted properly in the "A" position.
  • Reduce your ground speed.   
  • Check deck pitch from front to back.

The most common reasons for the grass not bagging properly are:

  • The bagger screen may be dirty.   Make sure it is clean and free of any debris. 
  • Ground speed may be too fast.
  • Conditions may be too wet.  For best result wait until the grass is dry before bagging.
  • Verify that the bagger is securely in place.
  • Verify bagger belt tension is adjusted properly.
If you need further assistance, please contact your local Toro Authorized Service Dealer for assistance. 
  • Cleaner cut on the grass
  • More power, less likely to bog down
  • Less stress on the engine
  • Engine runs cooler
  • Slow engine speeds can result in hot spots on the cylinder
  • In addition, many of these machines have hydrostatic transmissions that generate heat during operation. They have a fan that keeps them cool and the fan is driven directly by the engine. Running the engine less than full speed will frequently allow the transmission to overheat. The first sign is usually a lack of power on hills. Permanent transmission damage can result. By keeping the engine at full speed the operator will keep the fan at full speed. This will maximize the air flow for the transmission keeping it cooler and preventing premature failure.
  • Riding products should be at full throttle at all times.

Click here to visit our Fuel Facts page

Type of Fuel:

Unleaded gasoline with an octane rating of at least 87 ((R+M)/2 rating method) is the recommended fuel grade for all gasoline engines in Toro products. Gasoline with up to 10% ethanol (gasohol) or 15% MTBE (methyl tertiary butyl ether) by volume is acceptable. Only purchase what you expect to use within 30 days, or add stabilizer. Fuel stabilizer is available from most Toro dealers.

Ethanol Fuel: Gasoline with up to 10% ethanol is acceptable to use per engine manufacturers guidelines.

Do not use gasoline containing methanol.

For further information about choosing the correct fuel for your machine:

www.lookbeforeyoupump.com

Fresh Fuel:

Fresh fuel (less than 30 days old). Gasoline starts deteriorating over time and fresh fuel ignites more easily. Old gas can leave harmful deposits in your products fuel system.

Today's gasoline does not have the same chemical makeup as years ago. Testing has shown that significant deterioration can begin in as little as 30 days. The first sign of old gas is it makes starting more difficult. This is because the most volatile components of the fuel are the first to deteriorate and are the ones that help an engine start easily.

Fuel Stabilizer:

Fuel stabilizer is designed to help keep the fuel fresher longer. It has to be added the day the fuel is purchased otherwise it will not do the job. It will not make old fuel fresh again. (Please follow the manufacturer’s instructions of the Stabilizer for the amount and how to add to the fuel)

For information regarding Toro Premium Fuel Treatment, click here:

To purchase one 4oz bottle of “Toro Premium Stabilizer”, order part number 117-0089, please visit www.torodealer.com or an authorized Toro dealer.

Fuel Containers:

Use a new or clean fuel container when obtaining new fuel. Toro No Spill Gas Cans are available on our online store at www.torodealer.com or through an authorized Toro dealer.

To download a free operator’s manual, click here. You will need the model and serial number of your machine to download the appropriate manual.

Where do I find the model and serial number? Click on the gray “?” circle under the “Parts & Manual” Heading in the “Customer Support” Tab. 

Blowers/Vacs

General Questions

To request or download a replacement Owner's Manual or Parts Manual, you will need the model and serial number of your unit.

An extension cord is not included with the 120VAC yard tool products. Outdoor-rated extension cords of various lengths and sizes are available through your local hardware or home center retailer. Refer to the product operator's manual for appropriate extension cord length and size recommendations.

Extension cord: Ensure that your extension cord is in good condition. When using an extension cord, use one heavy enough to carry the current your product will draw. An undersized extension cord will cause a drop in line voltage resulting in loss of power and overheating.

See your operator's manual for the proper gauge and length of extension cord.

To reduce the risk of disconnection of the extension cord during use, connect the extension cord to the machine as illustrated in the Operation section of your Operator's Manual or our Interactive Product Manuals.
To purchase parts:

Our parts are retailed exclusively through a worldwide network of independent dealers, home centers, and national retailers. Parts are available for our electrical products on www.toro.com. To purchase parts that are not available through our www.Toro.com, please use our online dealer locator to find your nearest Toro Authorized Service Dealer.

Electrical parts replacement and repairs for this model are not available to ensure user safety

 

 

The Toro Company does offer a universal gutter cleaning attachment compatible with most Toro blowers and most competitive blowers between 4" - 5.25" tube diameter.

You can obtain parts and accessories information for your Toro product by clicking on the "Parts" tab on the top of this page.


You will need your model and serial number to accurately locate your model. Our Product Center section can also can help you determine your model and serial number information if you do not know it.
60V Battery Charger LED Indicators
  • Off - No battery pack inserted
  • Green blinking - Battery pack is charging
  • Green - Battery pack is charged
  • Red - Battery pack and/or battery charger is over or under the appropriate temperature range
  • Red blinking - Battery pack charging fault. Follow troubleshooting guide in operator's manual

Appropriate Temperature Ranges

Charge/store the battery pack

 5°C (41°F) to 40°C (104°F)*

Use the battery pack 

-30°C (-22°F) to 49°C (120°F)*

Use the machine

0°C (32°F) to 49°C (120°F)*

*Charging time will increase if you do not charge the battery pack within this range. Store the machine, battery pack, and battery charger in an enclosed clean, dry area

Model 51467 8” Cordless:

Charge the battery for 24 hours or until the charge light on the charger is green before the first use and after each use thereafter.

Important: Always charge the battery after each use. Storing the unit with a discharged battery will reduce the life of your battery. This lead-acid battery has no memory.

The charge light is red while the battery is charging; it turns green when the battery is fully charged or when the trimmer is not connected. Charge the battery for 24 hours or until the charge light turns green.

Model 51487 24 Volt 12” Cordless and 51484 20 Volt 12” cordless

The battery pack is not fully charged when it is purchased. Before using the trimmer for the first time, place the battery pack in the charger, ensure battery is securely attached (it will click) into charger and charge until the LED indicators turn green.

Using the battery when it is hot can reduce the operating time. The battery will automatically stop working when it is overheated to prevent damage to it. Remove the battery from the charger.

Model 51488 48 Volt 13" Cordless:

The battery pack is not fully charged when it is purchased. Before using the trimmer for the first time, place the battery pack in the charger and charge until the LED indicators turn green.

General Maintenance

If your blower fails to run when you turn it on, consult the following list before contacting your Authorized Service Dealer:
  • Ensure that the bottom inlet cover or vacuum tube is locked in place.
  • Verify the safety tab is not damaged on the inlet cover or the vacuum tube. 
  • Ensure that the power cord is secured in place on the back of the blower and that the plug is fully seated.
For further details consult your Owner's Manual
You can prevent your power cord from disconnecting by:

  • Take your extension cord & fold it over near the head of the plug. Tie a knot to relieve the tension on the connection point of the extension cord.
  • Feed the top of the cord through the cord through the rear opening of the blower unit.
  • Thread the loop of the cord around the rear hook of the blower unit.
  • Plug the receptacle of the AC cord onto the prongs of the blower unit, located above the rear hook. The cord lock feature will prevent the AC plug from being pulled out during use.
For further details consult your Owner's Manual or view Toro's online interactive product manuals by selecting your product below:
Steps to remove debris:
  • Unplug power cord from the unit.
  • Remove the vacuum tube.
  • Use a stick to pry any debris from the IMPELLER BLADES.
  • Inspect the IMPELLER BLADES for any signs of damage.
  • If the IMPELLER BLADE is damaged contact you Authorized Toro Dealer.
For further details consult your Owner's Manual
 
  • Verify that the shoulder strap has been adjusted correctly to prevent the bag from dragging on the ground.
  • Make sure that the bag is not dragging on the ground when in use.  This will cause the bag to wear down and possibly cause problems with the zipper when opening and closing.
  • If the bag is damaged you can contact your local Toro Authorized Service Dealer or visit our online store at  www.torodealer.com 

Trimmer

General Questions

To request or download a replacement Owner's Manual or Parts Manual, you will need the model and serial number of your trimmer. 
The Toro Company does not offer a blade accessory for the electric trimmers. Due to weight of the blades should not be used. This will cause excessive wear on the motor.
An extension cord is not included with the 120VAC yard tool products. Outdoor-rated extension cords of various lengths and sizes are available through your local hardware or home center retailer. Refer to the product operator's manual for appropriate extension cord length and size recommendations.
An extension cord is not included with the 120VAC yard tool products. Outdoor-rated extension cords of various lengths and sizes are available through your local hardware or home center retailer. Refer to the product operator's manual for appropriate extension cord length and size recommendations.

To purchase parts:

Our parts are retailed exclusively through a worldwide network of independent dealers, home centers, and national retailers. Parts are available for our electrical products through www.torodealer.com

To purchase parts that are not available online, please click here to find your nearest Toro Authorized Service Deal

Battery Information

Battery Charger LED Indicators (Models 51484, 51487)

  • Red - Battery is charging
  • Green - Battery is fully charged.
  • Orange - Battery is too warm. Remove for 30 minutes to allow to cool.

LED indicators: (Models 51488 48 Volt 13” cordless)

  • Red light on; green light flashing—battery is charging.
  • Red light on; green light on—battery is fully charged.
  • Red light flashing; green light off—abnormal battery temperature greater 104 F or less than 41 F.
  • Charge/storage mode switch
  • Red light off; green light flashing—battery is preparing for storage.
  • Red light off; green light on—battery is prepared for storage.
  • Red light on; green light off—no battery inserted.
  • Red light flashing; green light flashing—battery is defective.

All Models: For best results, your battery should be charged in a location where the temperature is more than 41 degrees F but less than 104 degrees F.

The battery pack is not fully charged when it is purchased. Before using the trimmer for the first time, place the battery pack in the charger, ensure battery is securely attached (it will click) into charger and charge until the LED indicators turn green.

Model 51467 8” Cordless:

Charge the battery for 24 hours or until the charge light on the charger is green before the first use and after each use thereafter.

Important: Always charge the battery after each use. Storing the unit with a discharged battery will reduce the life of your battery. This lead-acid battery has no memory.

The charge light is red while the battery is charging; it turns green when the battery is fully charged or when the trimmer is not connected. Charge the battery for 24 hours or until the charge light turns green.

Model 51487 24 Volt 12” Cordless and 51484 20 Volt 12” cordless

The battery pack is not fully charged when it is purchased. Before using the trimmer for the first time, place the battery pack in the charger, ensure battery is securely attached (it will click) into charger and charge until the LED indicators turn green.

Using the battery when it is hot can reduce the operating time. The battery will automatically stop working when it is overheated to prevent damage to it. Remove the battery from the charger

Model 51488 48 Volt 13” Cordless:

The battery pack is not fully charged when it is purchased. Before using the trimmer for the first time, place the battery pack in the charger and charge until the LED indicators turn green.

Storage:

Storing a lithium-ion battery at 40% of its capacity maximizes battery life.

Use storage mode when the battery will not be used for 1 month or longer.

  • Insert the battery into the charger.
  • Turn storage mode on.
  • The battery will charge or discharge as necessary to approximately 40% charge.
  • When the battery is ready for storage, remove the battery from the charger.
Using the battery when it is hot can reduce the operating time. The battery will automatically stop working when it is overheated to prevent damage to it.

Cordless Trimmer

After each use of the trimmer, complete the following procedures:
  • Wipe the trimmer clean with a damp cloth. Do not hose the trimmer down or submerse it in water
  • Wipe or scrape clean the cutter head and spool area any time there is an accumulation of dirt or cuttings
  • Check and tighten all fasteners. If any part is damaged or lost, repair or replace it
  • Scrape debris away from air intake vents

Important:  Keep the air intake vents free of grass and debris to prevent the motor from overheating. 

See product operator's manual for instructions. For replacement line, you can purchase either a new, pre-wound spool of line (model no. 88185 or 88045) or bulk line (0.065 inch dia. x 10ft.) that you can wind onto the old spool. Both are available from your Authorized Toro Dealer or visit online www.torodealer.com

Removing the spool:

  • Remove the cap and spool. (Note: If spring falls out, install spring before replacing spool and cap.)
  • Clean the cutting head and cap. Inspect them for any damage or worn parts.

Rewinding the spool: (Note: If you are replacing the spool with a new, pre-wound spool, discard the empty spool and skip this section.)

  • Remove any cutting line left on the spool.
  • Hook one end of the line all the way into the slot on the spool, allowing no more than 1/8 inch to (3mm) to protrude.
  • Wind the line in the direction of the arrow on the spool, in level rows, between the spool flanges. (Note: The trimmer will not function correctly if you wind the line in the wrong direction, the end of the line protrudes more than 1/8 inch or you wind more than 30 ft of line on the spool.

Installing the Spool:

  • Unwind no more than three inches of the line from spool (either new or re-wound).
  • Holding the line and spool to prevent unravelling, place the cap over the spool.
  • Insert the line into the eyelet, aligning the cap tabs and with the slots in the cutter head.
  • Re-install cap and lock in place.

Note: If the line should tangle or break at the eyelet, stop the trimmer, remove the spool as described above, feed the line through the eyelet, and reassemble the spool to the cutting head.

For further details consult your Owner's Manual.

Electric Trimmer

After each use of the trimmer, complete the following procedures:
  • Wipe the trimmer clean with a damp cloth. Do not hose the trimmer down or submerse it in water
  • Wipe or scrape clean the cutter head and spool area any time there is an accumulation of dirt or cuttings
  • Check and tighten all fasteners. If any part is damaged or lost, repair or replace it
  • Scrape debris away from air intake vents on the back of the shaft.

Important:  Keep the air intake vents free of grass and debris to prevent the motor from overheating 

Important:  Check the power cord frequently during use for holes in the insulation. Do not use a damaged cord. Do not run the cord through standing water or wet grass. Do not allow the trimmer to cut into the cord.

  • Create a loophole with the cord near the plug.
  • Slide the loophole section of the cord through the rear hole of the trimmer's handle.
  • Allow the loophole of the cord to slip over the hook located inside the trimmer's handle.
  • Plug the cord into the rear of the trimmer's handle. The prongs are located within the receptacle.
  • Reduce any slack of the cord by pulling the longer end of the cord.
For further details consult your Owner's Manual.

See products operator's manual for instructions specific o your model.

For replacement line, you can purchase either a new, pre-wound spool of line (model no. 88185 or 88045) or bulk line (0.065 inch dia. x 10ft.) that you can wind onto the old spool. Both are available from your Authorized Toro Dealer or visit our online The Toro Store

Removing the spool:

  • Twist the cap off counter-clockwise.
  • Remove the cap and spool. (Note: If spring falls out, install before replacing spool.)
  • Clean the cutting head and cap. Inspect them for any damage or worn parts.

Rewinding the spool:

(Note: If you are replacing the spool with a new, pre-wound spool, discard the empty spool and skip this section.)
  • Remove any cutting line left on the spool.
  • Hook one end of the line all the way into the slot on the spool, allowing no more than 1/8 inch to (3mm) to protrude.
  • Wind the line in the direction of the arrow on the spool, in level rows, between the spool flanges. (note: The trimmer will not function correctly if you wind the line in the wrong direction, the end of the line protrude more than 1/8 inch or you wind more than 30 ft of line on the spool.

Installing the Spool:

  • Holding the line and spool, insert the spool into the cutting head and the line into the eyelet.
  • Holding the line and spool, place the cap over the spool.
  • Twist the cap on securely by turning clockwise.

Note: If the line should tangle or break at the eyelet, stop the trimmer, remove the spool as described above, feed the line through the eyelet, and reassemble the spool to the cutting head.